POSSI

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FAQ

 

Shelves

How long does it take to receive my shelf order?

Small Wall Shelves are typically shipped within 2-3 business days via UPS. Standard Wall Shelves are delivered on pallets and usually take 5-7 business days.

Do you ship outside the EU?

Yes, POSSI delivers to all EU countries with consistent delivery times. For deliveries outside the EU, they assist in finding an affordable shipping solution to your location. For Korean and Japan based costumers, please visit Lofa Seoul.

How much weight to the shelves carry?

Each shelf layer can carry easily up to 3kg. Depending on the material of your wall and how you distribute the weight, it can carry more. See our images for references.

Can I customize the shelf design?

At POSSI we say everything is POSSIble, but be aware this may cause extra costs. 

Can I change the height of the shelves?

Yes, you have 8 different heights on our standard wall shelf and 4 different heights on our small wall shelf to adapt the heights to your individual needs.

Can I combine different colors?

Yes, you can. We have a shelf parts section in our online shop where you can configure your own combination suited to your taste.

Product Design + Materials

What materials are POSSI shelves made of?

POSSI shelves are constructed from laser-cut and bent steel, available in powder-coated finishes or stainless steel. This design ensures durability and a sleek appearance.

Can I choose different colors for the shelf layers?

Yes, shelf layers are available in various curated colors, allowing customization to match your interior design preferences.

Are the shelves adjustable in height?

Yes, the POSSI shelving system is adaptable, allowing shelf layers to be mounted at different heights to suit your storage needs.

Where are the parts produced?

We are proud to say that we focus on local production. All our parts from the materials to the packaging is all produced in Germany and Denmark. For our Korean clients all products are produced in Korea.

Pricing + Fees

What does a typical kitchen setup cost?

Prices vary based on size and customization. Please request a quote for your layout and preferences.

Are there any hidden fees?

No. We provide a clear offer including all design and production costs. Delivery costs are estimated transparently based on your location. However, keep in mind, that if you hire anyone installing your kitchen, additional costs will occur. They are based on your locational services and we have no influence on them.

How much does customized planning cost?

Customized planning for kitchens or other configurations costs €180 / 1.350 DKK. This fee is deducted if you proceed with a POSSI order.

What are the delivery costs for kitchens?

Delivery within Europe usually doesn’t exceed DKK 2.250 / €300. For detailed delivery prices of online shop items, visit our delivery & return policy.

Assembly + Installation

Is assembly required for POSSI shelves?

Yes, POSSI shelves require assembly. However, they feature simple and solid joinery, making the assembly process straightforward. Every delivery includes a product specific assembly manual.

Can I combine different shelf components?

Absolutely. The POSSI system is modular, allowing you to combine various frame units and shelf layers to create a configuration that fits your space.

Can I move my POSSI to another place?

Absolutely. The POSSI system is design to move with you. You will be able to rearrange components, making your POSSI adapt to your new place.

Do I have to drill in the wall?

Yes, for our wall-mounted shelves you will have to drill some holes in your wall. We provide all screws with every order. However, we cannot provide wall plugs, because every wall is different and requires a different type. If in doubt, please reach out, we are happy to help you find the correct one.

Kitchens

How long does it take to get my kitchen delivered?

Once we have planned your kitchen and confirmed the proposal, delivery to your doorstep takes up to 10 weeks.

How long does it take to plan a kitchen?

Depending on the size of your dream kitchen it can take up to a few weeks to finalize the perfect POSSI with and for you. We take your wishes and needs very seriously and want to find the best solution for you.

What is the first step to plan a kitchen?

Get inspired on our website. Think about your layout and potential space. With your ideas, preferred colors, and rough measurements, we’ll take it from there.

Kitchen Appliances + Add-ons

What are kitchen appliances?

Kitchen appliances include all non-furniture components like oven, stove, refrigerator, dishwasher, sink, and faucet. Our official appliance partner is Blanco.

Modularity + Adaptability

Can POSSI systems be adjusted after installation?

Yes. The modular system is designed for change. You can rearrange, add, or adapt your POSSI setup anytime to fit evolving needs.

Are POSSI shelves compatible across product lines?

All shelves and modules are part of the same modular logic, making them universally compatible within the POSSI system.

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